Complaints Procedure

1. In the event of any member believing he or she has suffered discrimination in any way, or the Club Policies, Rules or Code of Conduct have been broken, they should follow the procedures below:

   Submit a report on the matter to the Club Secretary or another member of the Committee that includes:

   • Details of what, when and where, the occurrence took place.
   • Any witness statements and names.
   • Names of any others who have been treated similarly.
   • Details of any former complaints made about the incident, date, when and to whom.
   • A preference for a solution to the incident.

2. The Club's Management Committee will sit for any hearings that are requested and have the power to:
   • Issue an informal warning as to future conduct.
   • Issue a formal warning as to future conduct.
   • Suspend from membership.
   • Remove the membership of any person found to have broken the Club's Policies and/or Code of Conduct.

3. Any grievance a member of TJFC might have against an opposing team, its officials or spectators will be referred to the appropriate League via the Club's Management Committee.